Terms of service
These terms apply to Posboard, a subscription service provided by Maploft Ltd, a company registered in the United Kingdom (company no. 17142711), Suite A, 82 James Carter Road, Mildenhall, Suffolk IP28 7DE ("we", "us"). "You" means the business that subscribes to Posboard, and the people it invites to use it.
Posboard is sold to businesses only. By starting a trial or a subscription you confirm that you act on behalf of a business and accept these terms for it.
1. The service
Posboard reads products, prices and categories from your point-of-sale (POS) system and shows them on TV menu boards and on your website. It includes an online editor where you and your team change the content and design of your menus with the help of an AI assistant. We host the screens and the editor; you provide the TVs or other displays and an internet connection.
Access to your POS is read-only. Posboard never changes products, prices or anything else in your POS. You are responsible for the accuracy of the data in your POS, which Posboard displays as it is.
2. Accounts and access
The owner of each restaurant account can invite team members by email. Team members sign in with a one-time code sent to their email address. You are responsible for who you invite and for removing people who should no longer have access.
3. Trial
New restaurants can try Posboard free for 14 days. We do not charge you during the trial. If you do not choose a plan before the trial ends, the assistant is switched off; your screens keep showing your menu.
4. Plans, prices and payment
- Plans and their prices are listed on our pricing page. Prices are in Czech crowns (CZK) and exclude VAT. For business customers in the EU outside the UK, VAT is accounted for by the customer under the reverse-charge mechanism.
- Subscriptions are monthly and are charged in advance to the payment card you provide, through our payment provider. Each subscription renews automatically every month until it is cancelled.
- If you upgrade, the new plan starts immediately and we charge the price difference for the rest of the current month. If you downgrade, the new plan starts at your next renewal.
- If a payment fails, we retry it daily for up to 7 days and let you know by email. If it still fails, we suspend the subscription: the assistant is switched off until you pay, and your screens keep showing your menu.
- We send an invoice for every payment.
- We may change our prices. We will tell you at least 30 days in advance, and the change applies from your next renewal after that date.
5. Cancellation and refunds
You can cancel at any time in the editor, or by emailing hello@maploft.com. Your plan then runs until the end of the month you have paid for and is not renewed. Our refund and cancellation policy explains when we refund payments.
6. The AI assistant
The assistant prepares changes to your menus based on your instructions. Every change is shown to you as a preview before it is published, and every published change can be undone. You are responsible for reviewing changes before you publish them. Each plan includes a monthly allowance of assistant usage; if you reach it, the assistant pauses until the next month or until you upgrade.
7. Acceptable use
You must not use Posboard to display unlawful, misleading or offensive content, to infringe anyone's rights, or to attempt to break, overload or gain unauthorised access to the service or other customers' data.
8. Your content and data
Your menu data, designs and other content remain yours. You give us permission to store, process and display them only as needed to provide Posboard to you. How we handle personal data is described in our privacy policy. After your subscription ends, we delete your content on request, or after 12 months.
9. Availability and support
We work to keep Posboard available at all times, but we do not guarantee uninterrupted service. Your screens keep showing the last menu they loaded if the connection to Posboard is temporarily lost. Support is available by email at hello@maploft.com in Czech or English.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue or business. Our total liability to you is limited to the fees you paid us in the three months before the event giving rise to the claim.
11. Ending the service
We may suspend or end your access if you seriously breach these terms or do not pay. If we decide to discontinue Posboard, we will give you at least 60 days' notice and refund any payment for a period after the service ends.
12. Changes to these terms
We may update these terms. We will email account owners about material changes at least 30 days before they take effect.
13. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.
Contact
Maploft Ltd, Suite A, 82 James Carter Road, Mildenhall, Suffolk IP28 7DE, United Kingdom · hello@maploft.com